Terms & Conditions
These Terms & Conditions (“Terms”) govern access to and use of the SalonAIQ platform, including the web console and the SalonAIQ staff mobile applications for iOS and Android (the “Service”), provided by Intelmor Private Limited (“Intelmor”, “we”, “us”). By accessing or using the Service, you agree to these Terms.
1. The Service
SalonAIQ is business-management software for beauty and wellness businesses — covering bookings, billing and point of sale, staff management, inventory, customer records, finance and marketing. The Service is provided on a subscription basis as described on the SalonAIQ pricing section or in a separate order or agreement.
2. Accounts and eligibility
To use the Service you must register an account and provide accurate information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must be authorized to act on behalf of the business you register.
3. Acceptable use
You agree not to misuse the Service, including by: attempting to gain unauthorized access; interfering with its operation or security; using it to send unlawful, infringing, or unsolicited communications; or using it in violation of applicable law. You are responsible for ensuring that any messages you send to your Guests through the Service comply with applicable communication and consent laws.
4. Operator responsibility for data
You are responsible for the business and Guest data you enter into the Service and for having the necessary rights and consents to process it. You control your own records; SalonAIQ processes them on your behalf as described in the Privacy Policy.
5. Payments and money movement
Payments to you from your Guests are processed by third-party payment providers you configure, and settle directly to your own bank account. SalonAIQ does not hold, transfer, or disburse your funds and is air-gapped from bank money movement. Subscription fees for the Service itself are payable to Intelmor Private Limited as set out in your order or plan.
6. Fees
Subscription fees are charged per location on the basis stated in your plan or order and are exclusive of applicable taxes unless stated otherwise. Unless required by law or expressly agreed, fees are non-refundable. We may change fees on renewal with reasonable notice.
7. Third-party services
The Service integrates with third-party providers you choose to enable — such as payment gateways and messaging providers. Your use of those services is governed by their own terms, and we are not responsible for their acts or omissions.
8. Intellectual property
The Service, including its software, design and content, is owned by Intelmor Private Limited and its licensors and is protected by applicable law. These Terms do not transfer any ownership to you. You retain ownership of your business and Guest data.
9. Availability
We work to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates and changes to the Service from time to time.
10. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose. The Service supports your business operations; it does not replace your own professional, legal, accounting or tax judgment.
11. Limitation of liability
To the maximum extent permitted by law, Intelmor Private Limited will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the Service will not exceed the fees you paid for the Service in the twelve months preceding the claim.
12. Indemnity
You agree to indemnify and hold harmless Intelmor Private Limited from claims arising out of your use of the Service, your data, or your breach of these Terms or applicable law.
13. Suspension and termination
We may suspend or terminate access for breach of these Terms or where required by law. You may stop using the Service at any time. On termination, you may request export of your data as described in the Privacy Policy, subject to any legal retention requirements.
14. Governing law
These Terms are governed by the laws of India, and the courts at the registered office of Intelmor Private Limited will have jurisdiction, except where mandatory local law provides otherwise.
15. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the date above. Continued use of the Service after an update constitutes acceptance of the revised Terms.
16. Contact
Questions about these Terms can be directed to Intelmor Private Limited via intelmor.com/contact.
These Terms are provided for general information and are not legal advice. Intelmor Private Limited recommends obtaining independent legal advice before relying on them.